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MWCC Library Databases: LOGIN PROBLEMS?

Need help USING the databases?

Select the VIDEO TUTORIALS tab at the top of this page.

HELP! I can't access the databases!

  • Are you using your library card number (279451 followed by your student ID number--including the zeros)?
  • For the password, are you using your last name in all CAPITAL LETTERS?
  • When you type your password, are you holding down the SHIFT key? Using the CAPS LOCK key may cause problems.
  • Are you using Google Chrome? Try another browser, like Safari or Firefox.
  • Is your browser set to accept cookies? If not, change the setting to accept cookies.
  • Are you at work? Some workplaces have firewalls that prevent database access. Try again from home.
  • If you have tried everything else, clear your browser cache.
  • If none of these suggestions work, ASK A LIBRARIAN.

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PLEASE CONTACT US IF YOU HAVE QUESTIONS

Mount Wachusett Community College Home Page

Circulation Desk 978-630-9125 Email the Circulation Desk
Research Help Desk 978-630-9338 Email the Research Help Desk
Academic Support Center 978-630-9333 Email the Academic Support Center
LIVE CHAT ASSISTANCE is available during regular LIBRARY HOURS.