Your Right to Privacy
MWCC Library adheres to the American Library Association Code of Ethics, which includes the following statement: “We protect each library user’s right to privacy and confidentiality with respect to information sought or received and resources consulted, borrowed, acquired or transmitted.” MWCC Library also follows the Massachusetts General Law Chapter 78, Section 7, which states “that part of the records of a public library which reveals the identity and intellectual pursuits of a person using such library shall not be a public record.” MWCC Library staff strive to protect the confidentiality of each library user’s records. No staff member shall, at any time, disclose any personally identifiable library user records including, but not limited to, circulation records, user registration records, user e-mail and computer records, interlibrary loan requests, or reference requests, to any person other than the library users themselves unless:
- The library user has given informed consent (in writing) for another individual to obtain that information; OR
- An authorized person (MWCC staff member) requires that information for retrieval of overdue library materials or compensation for damaged or lost library materials; OR
- A law enforcement official makes the request. See below for “Information about the USA PATRIOT Act of 2001.” Library staff are instructed to respond to requests from law enforcement in a very specific manner. Instructions for library staff are included in the Circulation Desk Procedure Manual.